So that our customers' satisfaction remains as high as possible, the House is commited to making the customer journey and experience as easy and convenient as possible:
If you are unhappy with the order you received on finsbury-shoes.com, you can notify us within 14 days of receiving the parcel and send the items back to us. If you want to swap a product, the shipping costs of the exchanged product is on us. If you want to receive a refund, we will refund 100% of the amount you paid for the order (except the returning cost).
We opened a Patina Bar shop and a Shoe Repair shop to guide you in taking care of your pair of shoes. In store, our colleagues will be more than happy to help you find the perfect shoe and keep it as long as possible.
You will be able to try your new shoes on very quickly since all our products are shipped within 48 working hours. All the products that are available to buy on our website are already in our warehouse and ready to be dispatched ! Once your payment is cleared, your order will be dispachted whitin 48 working hours.
At Finsbury, we take security very seriously. It is for that reason that your own data will never be sent, rented or sold to any third parties. We also use the most up to date payment methods and processes to ensure your credit card details cannot be accessed by anyone or any company. The data you provide when ordering are the property of Finsbury only.
For further information on any of the above commitments, please contact us.
- The Tradizione, Vendôme, Latina and Classic Range ranges are manufactured in Europe.
- The leather selected (full-grain calf*) comes from high-end French tanneries.
- Finsbury manufacturing standards (traditional and handcraft) require nearly 200 manual interventions.
At Finsbury, we emphasize the quality of our products while offering extremely competitive prices. This exceptional quality ratio will allow you to take advantage of our wide choice of shoes combining both classic and trendy lines.
(*) with the exception of velvet calfskin ranges; some specific models are made with Italian leather.